Privacy Policy

Last Updated: March 15, 2024

1. Introduction

JUNGLE BEATS ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we handle your information when you use our website or attend our events.

2. Information We Collect

We collect and process the following categories of personal data:

• Identity Data: Name, date of birth, government ID for age verification
• Contact Information: Email address, phone number, mailing address
• Technical Data: IP address, browser type, device information
• Usage Data: How you interact with our website and services
• Marketing Preferences: Your communication preferences
• Payment Data: Payment card details (processed securely by our payment providers)
• Event Data: Attendance records, preferences, special requirements
• Photography: Images and recordings from our events (with consent)
• Security Information: Background check data for event safety

3. How We Use Your Information

Your information is used for the following purposes:

• Processing ticket purchases and payments
• Providing event information and updates
• Ensuring event security and safety
• Improving our services and user experience
• Complying with legal obligations
• Handling customer support inquiries
• Conducting market research and analytics
• Managing event capacity and logistics

4. Legal Basis for Processing

We process your personal data based on:

• Contract performance (ticket purchases)
• Legal obligations (age verification, security)
• Legitimate interests (business operations)
• Consent (marketing communications)
• Public interest (health and safety measures)

5. Data Sharing and Transfers

We may share your data with:

• Event partners and vendors
• Payment processors
• Security services
• Legal authorities when required
• Marketing service providers

6. Data Security

We implement appropriate security measures including:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication
• Staff training on data protection
• Incident response procedures

7. Your Rights

You have the following rights regarding your personal data:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent
• Lodge a complaint with authorities

8. Contact Information

For privacy-related inquiries, please contact us at:

Email: [email protected]

Phone: +66 0963760194

Address: 222/4 Moo 1 Ban Tai, Ko Pha-Ngan, Surat Thani 84280 Thailand